We hope you’ll find the answers you’re looking for here

Please don’t hesitate to email us for more information at hello@lumi-plugin.com.

What is an LED light?

Light-emitting diodes (LEDs) differ from traditional bulbs or tubes in the way they produce light. Instead of passing electricity through a thin wire filament, LEDs light up when an electrical current is passed through a semi-conductor and the is energy released as photon light particles. Lumi-Plugin is a revolutionary lighting system that combines innovative LED lighting with life-saving plugins.

What are the benefits of using an LED light?

There are many benefits to LED lighting – here’s our top three:

  1. Compact and contemporary design aesthetic and flexible installations options.
  2. Low-voltage for better energy efficiency helps to reduce environmental impact.
  3. Longer life than traditional bulbs helps to lower running costs.

What is a Lumen?

Lumens measure how much light energy radiates from a bulb. The higher the Lumen value the brighter the light – Lumi-Plugin is 600 Lumens.

 

What is a Fire Rating?

Building regulations stipulate that Fire Rated lighting must be installed to ensure any fire is contained to allow occupants time to exit the building safely.

Lumi-Plugin is Fire Rated 30/60/90 – tested and proven to withstand exposure to fire for 30/60/90 minutes. How it works: Each downlight is made with vital, intumescent materials; designed to expand up to 40 times in size in order to block any gaps that might let fire escape, and maintain the integrity of the ceiling.

What is IP65?

The downlight IP rating indicates the level of protection it provides against solids and liquids. Lumi-Plugin has an IP65 rating as standard, making it completely dustproof and water-resistant, and suitable for Zone 1 installation – directly above you in the shower or bath.

What does Beam Angle mean?

Beam angle is the measurement of light distribution from its source – the higher the value the wider the light coverage, so fewer downlights need to be installed.

Our original Lumi-Plugin downlight design offers a 60-degree beam angle, but our new and improved downlights have a 100-degree beam angle.

Why should I buy Lumi-Plugin over another brand?

With space-saving design and life-saving technology, Lumi-Plugin system declutters ceilings and streamline interiors like never before.

Vigorously tested to the highest fire safety standards, Lumi–Plugin is regarded as the ‘all-inclusive’ downlight that intelligently minimises the disruptive impact of multiple ceiling components that ruin the aesthetics of your property.

Take a closer look at our installation case studies and our YouTube channel to see how Lumi-Plugin can transform your space.

How long does the Lumi-Plugin LED downlight last?

Lumi-Plugin offers a guaranteed period for 5 years or 50,000 hours – whichever occurs first.

Can the Lumi-Plugin lights be dimmed, and what kind of driver is required?

Yes – all of our LED downlights can be dimmed. The driver we provide uses Trailing Edge Technology. Please ensure your dimmer switch is compatible.

Does Lumi-Plugin work with different Smart Home providers?

Lumi-Plugin has successfully tested and linked-up with a number of providers, including Lightwave. If you are looking at a particular system, get in touch and we can advise you further.

What is the power requirement?

Depending on the regional requirements – either 240v down to 16v, or 110v down to 16v. Lumi-Plugin downlights have a power output of 9.5W.

Does it come in different colours?

Lumi-Plugin is available in White – if you require other colours then please get in touch.

What ‘Plugins’ are available?

We have an expanding range of intelligent and interchangeable plugins for our downlights, including Sprinklers, Smoke Alarms, Heat Alarms, CO Alarms, Emergency Lighting and PIR Sensors. We have many more exciting features in development.

Water and Electric – is this safe?

Yes – Lumi-Plugin has been expertly engineered and is completely safe. Please seek professional advice from a qualified electrician to ensure it is installed correctly.

If there is a fire, will all the Sprinkler plugins activate and flood the building?

No – only the sprinkler plugin adjacent to the fire will activate when certain temperature is detected.

Where can I find out more about sprinkler systems that integrate with Lumi-Plugin?

We partner with Rapidrop – our sprinkler head (RD205) manufacturers. If you would like more information or other approved installers, we can put you in touch with them. Please click here to contact us.

What is a PIR Sensor?

A passive infrared (PIR) sensor turns on the lights in a space when a moving object or person is detected. The perfect way to conserve energy and provide more automation within your home. The Lumi-Plugin system can link up to 10 lights on one circuit.

Where can I find Lumi-Plugin technical data?

We have compiled all of the technical information and specification details you may need on our downloadable data sheets – you can find them on our resources page.

How you do install Lumi-Plugin?

Always have a qualified electrician install your Lumi-Plugin downlights to meet fire safety regulations. Lumi-Plugin has been designed to be extremely quick and easy to install – we’re upgrading our install sheets, please contact us for more details.

Can I see it before I decide to buy it?

Being a new lighting concept, we understand that you may want to see the product before deciding to purchase and install them. Please visit our Stockist page to find our product nearest to you or get in touch with our Sales Team.

Where can I buy Lumi-Plugin?

We have a number of different Lumi-Plugin wholesalers – find your nearest stockist here or email us at hello@lumi-plugin.com.

What do I do if my product is faulty?

If you have a faulty product that is within its warranty period please, contact the wholesaler that you purchased it from. If you purchased it directly from us, we’ll be ready to help you when you call.

Please contact us for further information.

How should I test and maintain my smoke alarm?

After installation testing, you should test your smoke alarm every month by pressing the test button for at least 10 seconds – this will trigger the test alarm.

Maintain your smoke alarm by vacuuming the smoke detection chamber regularly. This prevents dust from accumulating inside.

*Do not use water or household cleaning products to clean your alarm*

Got another question? You can email us at hello@lumi-plugin.com or give us a call on +44 (0) 330 380 1329.