Welcome back and welcome to the team

‘Working From HQ’ is our new WFH. We are pleased to report that our team are now all safely working from the office – it’s good to be back and amazing to see how much we’ve grown. Thanks to our endless exciting projects and partnerships, our ever-growing list of enthusiastic new stockists, and our continuous hard work through the challenging events of 2020, we’ve recently moved into a new, bigger and brighter space at Lumi-Plugin HQ. Perfectly timed as we establish our ‘new’ normal and welcome some more new faces to the team.

Let us introduce you to two of them: Ed Stapleton, our new Project Design Specialist, and Dan Smith, our new Area Sales Executive.

Meet Ed
Ed knows a thing or two about creating streamlined and safe spaces to live and work without compromising on interior design. He always tailors each proposal to ensure that all project requirements are fully addressed. Bringing to the team a wealth of lighting design expertise and project management experience – all rolled into one. (Talking of rolls – he’s also a big fan of Sushi.) If you love our downlight designs, try our lighting design service and give Ed a call.

Meet Dan
When you need technical, product or aftersales support, Dan is the man at Lumi-Plugin to speak to. Passionate about promoting our products and company values, Dan always goes out of his way to make sure each and every customer has the best product suited to their specific needs. Dedicate to driving sales, this new role fits him to a tee – Dan is also a keen golfer (He’s currently playing off six.) 

Another new-stockist announcement.
Lumi-Plugin is launching with LH Evans. A family run business, founded in 1962, LH Evans offers professional product knowledge, same and next day delivery services and excellent customer service. With over 60 years of electrical expertise, worldwide sourcing capabilities combined with vast stock holdings – and now the entire Lumi-Plugin range in stock too – LH Evans pride themselves on always finding the perfect solution for each customer. They have multiple branches across South Wales and the West – open six days a week – so now it will help Lumi-Plugin to reach new customers further afield and meet supply demand faster.

Find your nearest

Thanks for reading, we’ll update you will more news soon. You can also follow us on LinkedIn, Facebook and Instagram and sign up to our newsletter to be the first to hear all about it.

Q&A with Lumi-Plugin’s New Team Member – Dan Smith

Q: Welcome to the Lumi-Plugin team! Can you tell us a little bit about you and your background?

A: Hi, my name is Daniel Smith and I’m 25. I began my career in sales 6 years ago – I really enjoy the energy and buzz that comes with my job, and I believe that the only way to make a positive difference to our industry is by selling ethically. So, I will only get behind a product that I truly believe in. I was previously with Collingwood Lighting and really enjoyed overcoming the challenge this industry presented, from intricate technical requirements to aesthetics. To say I’m excited to be part of the Lumi-Plugin team is an understatement; working with such a unique product and friendly team is a great opportunity.

Q: What are your hobbies?

A: I’m a keen golfer – although definitely a fair-weather golfer – and I currently play off six. I really enjoy being outdoors so visiting national parks over long weekends and enjoying evening walks around the village are also top of my list.

Q: Favourite food?

A: My absolute favourite meal on the menu has to be a rare fillet steak, but I also love chicken wings and most Mexican food too.

Q: Where’s your favourite place in the world?

A: My favourite place in the U.K. is the New Forest – the donkeys are the best! But, if I’m travelling long-haul, the best place I’ve been to in the world so far, is Koh Samui Island, in Thailand – it has the best beaches.

Q: What are you looking forward to doing at Lumi-Plugin?

A: I’m most looking forward to getting out on the road and showing as many people as possible our unique product range and how it will save them money and time. I know my contacts are going to be really impressed.

Q&A with Lumi-Plugin’s New Team Member – Ed Stapleton

Q: Welcome to the Lumi-Plugin team! Can you tell us a little bit about you and your background?

A: My name is Ed Stapleton, I began my professional career in product design, after acquiring a BSc Product Design (Hons) degree at Bournemouth University. Since then I’ve worked in a diverse spectrum of design fields, from Aerospace and Automotive design to bespoke cabinets and interior design. Over the last four years, I have established my position in lighting design and completed projects for multiple companies in the commercial, retail, theatrical, architectural and residential sectors. I consider myself an agile and multi-profession designer with my sights set on design projects that make a difference.

Q: What are your hobbies?

A: In my spare time I like drawing and writing, as well as gaming and streaming. I am also a bit of a movie buff, enjoy cooking and love to keep fit – running, training and challenging myself in Tough Mudder events each year. I also like to do long distance bike rides when I can.

Q: Favourite food?

A: That’s a tough one to pinpoint. I’m a lover of all kinds of food. Taking inspiration from my Italian heritage, I enjoy good quality ingredients and traditionally made meals. If I had to choose then you can’t beat Japanese or Asian fusion – sushi is always my go-to Japanese meal. Love the stuff!

Q: Where’s your favourite place in the world?

A: My favourite place in the world is the New Forest in Dorset, and by far my favourite place to go in the UK. I used to always go camping there when I was younger. Japan is also up there on my list of favourites – I plan to travel there as soon as I can. Tokyo is already on my must-see list and I’d also love to travel all around the country and really get embedded in the culture. Plus, as previously mentioned, I love the food.

Q: What are you looking forward to doing at Lumi-Plugin?

A: Bringing my design expertise to this inspiring company and being at the forefront of the business. I have worked with many lighting companies and have never come across a product as exciting as the Lumi-Plugin. I’m looking forward to getting stuck in with the team – working with such an innovative product range – and being part of their journey.

Team Talk: The Power of Partnerships

More than likely, you’ll be familiar with the saying, ‘strength in numbers,’ but it is particularly meaningful when forming strong business relationships and improving your position in the market. Especially as an innovator or start-up. Even though you may be thoroughly equipped with the answers to a wide range of industry problems, lack of brand awareness or established trust within the industry can contribute to your business being overlooked – it’s easier for your customers to follow the masses and play it safe with the day-to-day standard.

Strategic partnerships offer the security and support to bridge the gap and give you friendly leg-up in the marketplace you’re competing in.

The right partnerships for you AND your customers.

Selecting the right partners is critically important. Their brand, vision and offering to their customers should complement the product, solutions & value that you offer. By aligning these goals from the outset, your conversations and offering will go further than ever; granting you the ability to take care of your clients’ wider interests, filling not one but many pieces of their puzzle. The more of these puzzle pieces you can add, the more attractive the overall solution becomes – and the more integral your position becomes. Before you know it, you’ll become the ultimate ‘networker’ – taking every opportunity to add value in areas that you previously wouldn’t have considered.

Until you spend the time engaging with these partners, you may not have the experience and knowledge of the sector to understand why it was important to your client. Take our own business for example – not to ring our own bell, or stand in our own spotlight – but Lumi-Plugin is an incredible solution, designed to streamline interior ceiling spaces of new-build developments and existing properties, accelerate build times by an average of 2.5 hours per dwelling, and our range boasts a whole host of sustainability benefits. We are very effective in our lane, but by partnering with Sustainability Consultants such as Thoth London – specialists in Net Zero Carbon Homes – we are more able to share insights and point our clients in the direction of professionals within the space. Another example is our latest partnership with Lightwave RF – a smart home solution that is high-quality yet affordable. Our partnership give us the power to showcase our innovation alongside a top-of-the-range system that can further boost home automation and improve energy efficiency.

Business to be shared

There is no reason why partnerships shouldn’t be more common in business – there are an abundance of perks to working in this manner. With every partnership comes new exposure. Collaborations are becoming more and more attractive for all parties involved – for all the rights reasons. Associating your brand with another allows for joint marketing and an equal share of the recognition, which helps to maximise reach and ultimately, empowers everyone’s favourite form of recommendation – word of mouth.

Tom’s final thought:

If you have a solid relationship with a partner that you whole-heartedly believe in – almost as much as your own offering – then sharing your connections is the fastest way to generate new, leads, accounts and opportunities that can help both of you reach your potential.

We’d like to thank all of our partners for their ongoing support – we will always keep our minds open to nurturing new relationships moving forward. Tag us if you’d like to talk #TeamLumi.

We look forward to sharing more insights in future Team Talks – let us know if there is a specific area you’d like to know more about.

Thanks for reading, we’ll update you with more news soon. You can also follow us on LinkedIn, Facebook and Instagram and sign up to our newsletter to be the first to hear all about it.

Team Talk with Bob Ward

Every building is safe from fire until you put people in it.

Due to several family members serving in the Fire Service, from a young age my chosen path was to follow them, the thought of saving lives has motivated me to work harder, innovate faster and build better, to keep more and more people and properties safe.

After being medically retired from the Fire Service through injury, I founded my first Fire Safety business in 1995. Today I’m proud to say, FCS-live Ltd is thriving, fulfilling essential Fire Risk Assessments, Fire Training, L8 Legionella Assessments, Health & Safety Audits and Fire Engineering Consultancy along with Fire Safety Plans etc, but when I started out in business, I didn’t realise it would be the start of something much bigger. 

Speaking from experience.

It was one particular tragedy that inspired me to find a new way to help protect people from fire and prevent more lives being lost.

Using my experience in Fire Safety, I provided pro-bono support to John Hughes and his family in the lead up to the coroner’s inquest and subsequent crown court hearing.  John had tragically lost his mother and brother in The Penhallow Hotel fire, that also claimed one other life.  The owner of the hotel pleaded guilty and took the plea deal on offer: paying just fines – with no prison time.

Because of this travesty, I am passionate that people need not die in fires because, a) they are mostly avoidable, and b) when they do strike, they should be manageable.

Sadly, lessons are still not being learnt. Another recent example graphicly displayed the loss of 72 lives in the fire at Grenfell Tower, London. A fire that started within a kitchen, that could have been contained by fire suppression. As a Fire Engineer, I believe that if sprinklers had been installed properly the world would never have known the name Grenfell Tower.

Leading by example.

In 2014, whilst working as a Fire Consultant on a design team, for the conversion of an office block to a residential development, a conflict erupted because I had advised that the optimum installation solution was to protect the new, open-plan housing development and its future residents by installing fire sprinklers to provide fire suppression.
The interior designers wanted to prioritise elegant lighting for their minimalistic aesthetics over the installation of an essential – but unsightly – fire sprinkler system, that would save lives but clutter the ceilings. Fortunately the interior design had to be compromised – safety should always, always, always come first.

That lightbulb moment

This meeting led me to think that the future of open-plan design needed a new, open-minded solution and Lumi-Plugin was invented. I wanted to create standout technology that could be designed to be discreet. By integrating essential ceiling fixtures with state-of-the-art downlights, we could streamline interiors, install beautiful lighting – and save lives.

Sprinklers were one of the first innovative Plugins from our range to be launched, closely followed by Fire Alarms engineered to give property developers and homeowners fire protection and peace of mind. We say it’s like having a fire fighter in every room.
I am often asked what happens when all the sprinklers go off and flood the house out. Thankfully, this is a Hollywood myth – only the fire suppression heads directly affected by the fire will operate, and as a retired fire fighter this creates a lot less mess than a fire.

Bob’s final thought:

For less than the price of quality carpet you can protect lives from fire. When building your next development and specifying your Fire Safety systems please remember to ask yourself, ‘What is the true cost of a life?’

We look forward to sharing more insights in future Team Talks – let us know if there is a specific area you would like to know more about.

Thanks for reading, we’ll update you with more news soon. You can also follow us on LinkedIn, Facebook and Instagram and sign up to our newsletter to be one of the first to hear all about our range.

People. Product. Projects: Three is the magic number.

Lights are on; everyone’s still working from home, but let’s not dwell on Lockdown III – even though it completes our trilogy of blog articles and is bang on topic.

We’re busy focussing on new ways our team and technology can help to build safer, streamlined interiors and brighter futures. Here’s three pieces of positive news we want to share with you. Firstly, we’d to introduce you to our new Commercial Director.

People: Meet Mike Collett – Lumi-Plugin Commercial Director.
Mike Collett is highly experienced and knowledgeable – he has been involved with building services and lighting, from ideation and concept to delivery, for many years. As CEO & Managing Director of WILA Lighting from 1993 to 2017, Mike brings a wealth of insight and practical support to the Lumi-Plugin vision, and a strategic mindset to ensure both brand and customer success. Want to know which Plugin is his favourite?

Product: Lumi-Plugin launch with Kew Electrical
We have another new stockist to shout about. Lumi-Plugin is now available through KEW Electrical – an independent electrical wholesaler, established in 1996. With a network of 27 branches located in Belfast, Gloucester and across the South of England, from Devises to Dover, KEW Electrical offers a reliable supply of leading brands like Lumi-Plugin.

There’s no stopping us. We have been in production and there’s loads more stock ready to fill all of your specification orders. Why not look up your nearest Lumi-Plugin stockist and get prepped for your next project?

Projects: Central Parade, Western Avenue – A2Dominion 
Here’s the magic we mentioned early. Take a look at our latest case study to see how we are helping to create a light, modern and affordable homes and a thriving new community. We have be working with the main contractor for the last couple of months making sure every plugin is perfectly placed and every aspect of the installation goes to plan.

We are always keen to show you how Lumi-Plugin offers more that beautiful lighting and streamlined spaces to residential properties. Please don’t hesitate to get in touch if you’re looking for more information or a little inspiration – our team are always on-hand to support you in any way we can.

Client: A2Dominion – 57 Residential Apartments.
Location: Western Avenue, Perivale, London.
Products: Lumi-Plugin Downlights, Lumi-Plugin + Sprinklers, Lumi-Plugin + Smoke Alarms and Lumi-Plugin + Heat Alarms.

Read our case study here.

Thanks for reading, we’ll update you will more news soon. You can also follow us on LinkedIn, Facebook and Instagram and sign up to our newsletter to be the first to hear all about it.

Team talk with Tom Martin

Why is a tough client THE best thing for your business?

In any business, the way to progress and stay on the ball is to constantly seek new ways to improve your offering and the best ways to tell your customers about them.

The difference for any innovative start-up business is they need to do this – but faster. You may have a completely unique product or service that’s never been done before or that challenges the norm and changes the way your industry works for the better. Either way, you’d like an easy ride, where everyone instantly knows and loves your product, right?

Why wouldn’t you? You believe in your offering – it’s your creation, your baby. Even your prospective customers may agree that it’s an awesome solution and say, ‘Why hasn’t this been done before?!’. But don’t be fooled, you still run the risk of becoming ‘stuck in the mud’ if you don’t consider the honest (and sometimes harsh) words from your critics.

The reality is it takes the same hard work and perseverance to push forwards and keep improving your business as it took you to start it. And, that’s why a tough client can sometimes be just what your business needs.

A tough client will ultimately lead to a sky-rocket in your company’s progress by bringing your attention to the flaws in either: the offering you currently have or the way you’ve been delivering your message.

Take Lumi-Plugin for example. We have a totally unique, game-changing product range that has the ability to strip away up to 61% of ceiling fixtures from view in new build developments. Our innovative downlight conceals essential fire alarms, sprinkler heads, emergency lighting and more to remove clutter and create seamless interiors. Genius, right?

Well, back in early 2020, prior to the launch of our Gen 2 product range, with its sleek new design and exciting new features (and way before Covid-19 was ‘a thing’), we started hitting the roads in search of property developers and contractors to share our innovation and vision with.

Our communications prioritised just one USP: the high-quality aesthetics. 99% of the industry professionals we talked to were in complete agreement – they loved it. However, it was the individuals who were harder to convince that made us realise there was a better way. As soon as we began sharing the full range of benefits that Lumi-Plugin offers, a whole new avenue of sales opened up for us.

After some intense meetings with rigorous questioning, which at times felt like an interrogation, we are now equipped with the answers and results to build stronger relationships. We have the facts and stats to back up our statements, the data that proves our superiority over competitors and ultimately, the motivation that keeps us progressing, every day.

Tom’s final thought:
Never run away from the conversations or battles that may not fare well, instead welcome them openly – it’s always good to get a fresh perspective. And, let’s be honest, the person on the other side of the table (or Zoom call, nowadays) might just be having a bad day. Listen to what they have to say and encourage yourself to find a solution – it’ll serve you well for a rainy day.

We look forward to sharing more insights in future Team Talks – let us know if there is a specific area you’d like to know more about.

Thanks for reading, we’ll update you with more news soon. You can also follow us on LinkedIn, Facebook and Instagram and sign up to our newsletter to be the first to hear all about it.

Lumi-Plugin support DIY SOS

It’s all go, go, go here – we have some exciting news and big developments to update you on.

Lumi-Plugin supports Children in Need DIY SOS.

Surf’s up in Caswell Bay, Swansea. And now, with the help of the Children in Need DIY SOS team, Lumi-Plugins are up too – on the ceilings of the new, eco-friendly surf centre that has been purpose-built for Surfability UK. We donated Lumi-Plugin Downlights with essential fire safety plugins including Smoke Alarms, Heat Alarms and Emergency Lights to streamline the interior of the new surf centre in this Children in Need DIY SOS TV special.

‘Surfability UK’ is a brilliant initiative that gives surfing lessons to people with disabilities and learning difficulties. The DIY SOS team were called in to knock down their dilapidated out-of-use bus stop shelter and upgrade it with a state-of-the-art surf centre to support the company as it grows.

It was an incredible project to be involved with and our team loved playing a part in helping Surfability UK to brighten up more people’s lives.

This episode of Children in Need DIY SOS aired on 12th November – if you missed it, grab a brew and watch it on BBCiPlayer. (Fun Fact: All of the volunteers over this series of DIY SOS drank a total of 18,000 cups of tea and dunked over 36,000 biscuits.) 

From TV programmes to our product news.

Lumi-Plugin is all stocked up.

Over the last few months, we have been extremely busy with a growing list of exciting new development projects. So busy in fact that we have just taken our second delivery of stock, so all orders and requests will soon be completed.

Perfect timing if the lighting brands you usually install are out of stock – call us, we have what you need.

Our new online retailer has launched

Lumi-Plugin Downlights and our full range of Plugins are now available from Safe Fire Direct – one of the UK’s leading independent suppliers of high quality fire and safety equipment for domestic and trade customers. The Safe Fire Direct team are relentlessly driven to offer a quality range to ensure all their customers can access the products they want, when they want them and at the right price – click here to buy.

Our new, interactive point of sale has now been installed in many wholesalers across the UK. Each display is integrated with an illuminated Lumi-Plugin Downlight with fully working dimmer dial and our full range of Plugins. Keep an eye out and if you see one remember to pick up a brochure.

We also wanted to update you on our projects that are nearing completion. Lumi-Plugin is being installed in residential properties across the UK, from Lincolnshire to East Sussex and from Norfolk to Cornwall. There are new cases studies ready to view on our website and there are many more in development. You can take a look at the homes and spaces Lumi-Plugin has recently transformed here.

Lastly, the not-so-good news we felt we had to mention is… Lockdown 2. Sequels are never that great – with the exception of The Empire Strikes Back and The Godfather, Part II. We all just need to keep our freshly sanitised fingers crossed that it’s over before Die Hard 2 is on telly for Christmas. But it’s business-as-usual-as-it-can-be for Lumi-Plugin. All of the team are safely working from home and busy hosting Zoom meetings to plan for lots of projects on the horizon – so please get in touch if we can help you with yours. 

Thanks for reading, we’ll update you will more news soon. You can also follow us on LinkedIn, Facebook and Instagram and sign up to our newsletter to be the first to hear all about it.

New stock, New arrivals. New normal – we’re back!

Goodbye Covid-19 lockdown. Hello again, Lumi-Plugin HQ.

With face masks on and elbow-bumps at the ready, we’re pleased to be back in the office and getting used to our new normal. Thankfully, working from home over the last few months has been very productive for our team. Meetings and calls via Zoom and Microsoft Teams have kept us in contact with our clients and helped to push our projects forwards. But, we’re really excited to be able to start having face-to-face meetings again soon. If you’d like to arrange a meeting with us, please get in touch – we’ll take every precaution to ensure everyone attending is safe.

What’s new with the Lumi-Plugin team?

Well, Bob Ward has been overseeing his renovation project, and the kitchen is now finished. As you’d expect, Lumi-Plugin downlights have been fitted; streamlining the ceiling beautifully by integrating the essential heat alarms and sprinklers discreetly.  

Drivers beware, there’s another rider on the road. Tom Martin has taken up cycling. And yes, wearing Lycra. With all the gear, he claims it’s great idea to get outside, clear your mind, stay fit, and escape the house for an hour or two.

There’s a new arrival in Ben Bishop’s home: a black Labrador puppy. So when he’s not at his desk, Ben is busy walking and training Billy. If you’re are ever in the office you might be lucky enough to meet her – especially if it’s ‘take your pup to work day’.

Lockdown has given Greg Speed the opportunity to spend some quality time with his young family while he worked from home. Recently, social-distancing restrictions have lifted, so he’s back out on his motocross bike and loving the freedom.

There’s someone new we’d like to introduce you to. We’re pleased to welcome Ken Smith to our Board of Directors. After qualifying with Deloitte UK, in Glasgow, Ken worked at the firm’s practice in Kenya for four years. He then returned to the UK as CFO of Alphameric plc – a listed IT technology group. In 2008, Ken joined Clarity Commerce Solutions plc, and later became CEO to oversee the businesses during a complex turnaround – the business was acquired in 2011. Kens most recent role was as Chairman of Memset Ltd, an award-winning Data Centre business, sold to a large plc in March 2020. As you can see, Ken joins us with a wealth of business knowledge and will be assisting us with all our financial matters – from current and future investors, to reminding everyone that if we want to save more lives we need to sell more lights – it’s always important to us that we get this ‘work/lives’ balance right.

New stock has arrived.

It’s what we’ve all been waiting for – our new, next-generation LP110 range has landed, and we’ve already sold 80%. But don’t worry, more stock is on its way and will be available in the next few weeks.

We’re always working hard to make Lumi-Plugin as easy as possible to get hold of. That’s why we’re pleased to report, LP110 downlights and plugins are now available through Safelincs Fire & Safety Solutions – open 7 days a week with a low-cost delivery service to help you get everything you need, fast – click here to buy.

With Lumi-Plugin now being installed in more and more interesting properties across the country, we’ll have some exciting projects to update you on very soon. Keep an eye on our case studies page to follow our developments and see how Lumi-Plugin illuminates and transforms each space.

Thanks for reading, we’ll update you will more news soon. You can also follow us on LinkedIn, Facebook and Instagram and sign up to our newsletter to be the first to hear all about it.

From Futurebuild to building brighter futures.

Which news would you like to hear first? Let’s start on a positive note.

Our next-generation LP110 Lumi-Plugin launch at Futurebuild 2020 was a huge success. We’d like to thank everyone who took the time to visit our stand at the beginning of March; we’re pleased so many of you had the chance to see up-close how Lumi-Plugin has evolved. It’s been non-stop ever since. Our team has been busy following up on new project leads, showcasing how the LP110 Lumi-Plugin can transform spaces whilst making properties safer, and also quoting for lots of future development opportunities.

And then, (you guessed it) the C word – Coronavirus!

Thankfully, there has been no need to put our ‘out of office’ on. We’re all safe and well and set up to work from home. So, for now, it’s business as-usual-as-it-can-be.

If, like us, you’ve created a temporary office in your kitchen, dining room, lounge, or bedroom, and you’re already bored of staring at the same four walls, why not check out the difference Lumi-Plugin could make to your ceilings at home?

Please give us a call or drop us an email if you have a question, need a quote or would like to book a virtual demo – we’ll happily bring our new tech to you via Zoom or Skype, whenever it’s a good time for you.

Next, big news about our new stockist! Lumi-Plugin will soon be launching in Medlock stores – nationwide. Keep an eye out on our social feed for our official launch date.

Top three facts:

  • Medlock are the largest, independent wholesale group in the UK – with over 44 stores and even more in Ireland and Scotland.
  • Established in 1910, Medlock has over a century of electrical wholesaling expertise; proudly offering a wide choice, great value and unbeatable service.
  • All branches are linked via a real-time computer system, so they have instant access to the whole company’s stock and delivery network – very switched on. (Pun absolutely intended).

And finally, meet Greg Speed – our new Wholesale Relationship Manager. Some might say you always save the best for last. (Well, when we say ‘some’, we actually mean Greg.)

Always customer-focused, Greg is on a mission to make sure our Lumi-Plugin range is easy for our clients to get hold of. He’s always on the lookout for new opportunities to build our supply network, and new relationships along the way. If you’re a wholesaler, or you know a wholesaler that you wish would stock Lumi-Plugin, Greg Speed by name, ambitious by nature is your go-to.

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Stay safe. Stay home. And, don’t forget to test your smoke alarms.